Terms of service

Terms of Service

Welcome to Exoswear. These Terms of Service govern your access to and use of our website and any purchase you make from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Orders and acceptance

Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept, refuse, or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, suspected fraud, or issues with your payment method.

If we cancel your order after payment has been processed, you will receive a full refund.

Payment

We accept the payment methods listed at checkout. By providing payment information, you represent that you are authorized to use the payment method provided. Payments are processed securely by our third-party payment providers; we do not store your full payment card details.

Shipping and delivery

Shipping is governed by our [Shipping Policy], which forms part of these Terms. Estimated delivery times are not guaranteed and may be affected by factors outside our control, including customs processing and carrier delays.

Returns and refunds

Returns, exchanges, and refunds are governed by our [Return & Refund Policy], which forms part of these Terms.

Account registration

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. Notify us immediately of any unauthorized use of your account at [email address].

Acceptable use

When using our Site, you agree not to:

  • Violate any applicable local, national, or international law
  • Use the Site for any fraudulent or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or interfere with the Site's operation
  • Upload or transmit viruses or any other malicious code
  • Scrape, copy, or reproduce content from the Site without our written permission

We reserve the right to suspend or terminate your access to the Site if we believe you have violated these Terms.

User-generated content

If you submit reviews, comments, photos, or other content to us (including via social media), you grant Exoswear a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes.

Disclaimer of warranties

The Site and all products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by applicable law.

Limitation of liability

To the fullest extent permitted by law, Exoswear shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of our products, including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising from your use of the Site or a purchase shall not exceed the amount you paid for the product(s) giving rise to the claim.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for consumer rights that cannot be waived under your local law.

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on our Site. By using the Site, you confirm that you meet this requirement.

Products and pricing

We make every effort to display our products, colors, and descriptions as accurately as possible. However, we do not guarantee that your device's display of any color will be accurate.

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability to you.

In the event of a pricing or listing error, we reserve the right to cancel any orders placed for a product listed at an incorrect price, whether or not the order has been confirmed.

Sizing and fit

Size charts and fit guides provided on the Site are intended as general guidance only. Measurements are compiled from manufacturer specifications and may vary slightly between styles, fabrics, and production batches. As a result, actual fit may differ from the size chart in individual cases.

We encourage customers to review the specific size chart for each product and consider fabric composition when selecting a size. Exoswear is not liable for minor variations in fit resulting from normal manufacturing tolerances.

Changes to these terms

We may update these Terms from time to time. Changes take effect once posted on this page with an updated date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.